Strategic Partnership for Product Service

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Elma Instruments and Dancutter Now Service Minicam Inspection Cameras and Pipeline Robotics in Farum and Viborg.

Elma Instruments, a leading supplier of testing and measurement equipment, has entered into a strategic service partnership with Dancutter, a specialist in pipeline robotics, and expanded its collaboration with Minicam, a renowned manufacturer of pipeline inspection cameras. This partnership aims to strengthen and optimize the service and support of products from Minicam and Dancutter. As part of this collaboration, a new service centre will be opened in Viborg for Minicam products, and Elma Instruments will be the service partner for Dancutter in Zealand.

The partnership aims to improve customer satisfaction by offering a more efficient and integrated service experience. Elma Instruments, with its expertise in testing and measurement equipment, will serve as a central service partner in Zealand, ensuring that Dancutter customers have access to professional support and high-quality maintenance.

“We are very pleased to announce this partnership, which will bring significant benefits to our customers,” says Jonas Sodemann, Service Manager at Elma Instruments. “By combining our technical competencies and resources with Dancutter and Minicam, we can deliver an even better service experience and ensure that our customers receive the best possible support.”

The new service centre in Viborg will act as the central hub for the service and maintenance of Minicam products across Europe. The centre will be staffed with highly qualified technicians and equipped with advanced technology to ensure that all repairs and maintenance tasks are carried out quickly and efficiently.

“Our partnership with Elma Instruments is an important step in our strategy to provide first-class service to our customers,” says Niels Danielsen, Sales Manager at Dancutter. “We look forward to working closely with Elma Instruments to ensure that our customers receive the best possible support, especially in Zealand, where we now have a dedicated service partner.”

Robert Rose, Customer Support Manager at Minicam, adds: “The establishment of the new service centre in Viborg will enable us to offer more comprehensive and efficient service to our customers throughout Europe. Elma Instruments’ expertise in service and support will be an invaluable resource for our company.”

For further information, please contact:

Service Manager – Jonas Sodemann

Elma Instruments

Phone: +45 4595 4588

Email: js@elma.dk

Sales Manager – Niels Danielsen

Dancutter

Phone: +45 9651 4805

Email: nd@dancutter.com

About Elma Instruments

Elma Instruments is a leading supplier of testing and measurement equipment in Scandinavia with over 40 years of industry experience. The company offers a wide range of products and solutions for various industries.

About Dancutter

Dancutter specializes in the development and production of pipeline robotics. With innovative solutions and a focus on quality, Dancutter is a reliable partner in pipeline inspection and repair.

Minicam

Minicam is a global leader in the design and manufacture of pipeline inspection cameras. With a strong focus on technology and innovation, Minicam delivers the highest quality products to the industry.

For more information, visit www.elma.dk or call 70 22 10 00.